Frequently asked questions
What makes the COMPUPLAST® different from other available products?
The VEL™ has been developed by professional extrusion process engineers specifically for the plastics extrusion industry with the emphasis on efficient use of time. This is why the suite consists of several easy to use modules instead of one large complicated program.
Furthermore, since most modules have a similar interface, learning additional modules is faster.
The modular approach also allows you to purchase just what you need keeping your costs low. Only the VEL™ is backed by the COMPUPLASTteam of experienced plastics process engineers who speak the language of extrusion industry and understand the needs of the extrusion companies.
Also, very important for us is spending time with customer to make sure that he understand all aspects of the program and the impact to his/her process.
How do I register the software?
For step-by-step tutorial please see our "How to..." page the Customer Support Section (you need Customer's log in details).
What is the Upgrade/Support and maintenance policy?
With license purchase you will receive 1 year of the Support and Maintenance Service. Customer is supported by his/her prefered way (email, on-line meeting, phone call etc.) for whole 12 month. Also, customer may download any new software (build or version) release issued in the period of Support and Maintenance Service. Continued maintenance, upgrades and support after the first year is 15 % of the perpetual license fee.
Is the network license available for ?
Yes, COMPUPLASToffers to customers also network license. This allows to use the same module in the same time for more then 1 user. However, for biger (especially 3D) projects the network solution may be little slower.